Business Process Outsourcing

BUSINESS PROCESS OUTSOURCING

Oriontek offers BPO services that provides process improvements with positive bottom-line impact to our customers. We partner with clients to provide world-class BPO services for the SMB market space in areas like:


Recruitment Process

Offshoring your recruitment needs for ongoing servicing of open job positions (contract / full time). Our team of seasoned TRs (Technical Recruiters) work remotely from India, servicing our clients in their time zone. They provide resume search, resume short listing, pre-qualification of resume and coordinating interviews for our clients. This model reduces the total cost of Staffing and Recruitment for HR Departments by more than 50%. We offer attractive fixed price models as well as transaction based pricing.

Tele Sales / Tele Marketing

Oriontek specializes in providing B2B Tele marketing services for products and services. Currently we work on B2B lead generation campaigns for Software products and Services. Our Tele Marketing team is well versed in communicating with C-Level executives in the US. The telemarketing team has successfully generated leads from various corporations in the US. Our Tele Sales team is well-versed in converting these leads into deals / contracts and is capable of handling the entire sales transaction from offshore.

Mail / Online Research Services

We have a unique method of providing email-based marketing services. We also offer online research as a dedicated BPO offering. Online research could be for any domain / technology.

Technical Support

With our indepth technology expertise in various tools / applications and a dedicated training division, we currently provide live, L1, L2, L3 tech support for several of the applications that we have built and other 3rd party applications.